Return Policy - Returns will only be processed in the event of error on the part of Dazzling Coins (you received an incorrect or defective item, etc.), and it would have to be reported to us within 3 days of you receiving the order.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business day).
Cancellation Policy - Any in stock merchandise that has yet to be shipped can be cancelled, but only offset at our current ask price. Any deficit between the price at which we sold to you and the offsetting purchase price and or prices, is your responsibility only if your item(s) is cancelled or returned. That amount will be charged to you, plus a 10% restocking/cancellation fee. That is our Market Loss Policy. Any market gain on cancellations shall remain the property of Dazzling Coins Company.
There is no cancellation policy on any pre-ordered items placed on Dazzling Coins website; it’s a commitment and legally binding agreement to purchase. Dazzling Coins will take all cancellation requests into consideration and may offer a chance to apply the purchase to store credit, offer a cancellation fee, or other agreement up to Dazzling Coins discretion and the nature of the reason for the cancellation. All reasonable requests for a cancellation will be considered, however a cancellation can have a significant impact on Dazzling Coins business viability. Therefore, we reserve the right to refuse future business dealings as well as seek legal action against any customer that places large volumes of purchases and does not pay. Please note “Dazzling Coins” will show up on your PayPal or Credit Card statement for any transaction. However, we ask that you allow up to 15 business days for a payment to clear when using a major credit card.
*No refund on the silver-based coins and bullion, due to fluctuation of the precious metal market. Please, don’t make a purchase if you don't agree with our policy.